Communication is significant in an enterprise to interact with both internal and external stakeholders. Digital transformation (DX) and enterprise collaboration are interlinked as transformation cannot succeed without collaboration between employees, partners, suppliers, and customers, creating a connected business ecosystem. Furthermore, as enterprise collaboration becomes increasingly sophisticated, forward-thinking organizations are looking to collaborate in real time rather than asynchronously. Thus, enterprises demand communication channels to be enriched with usability of easy learning curve, accessibility across all devices, and independence in terms of platform, infrastructure, and service. The new generation of enterprise communication will empower enterprises to remain digitally responsive and be efficient in day-to-day communications.
As Malaysia’s national research and development (R&D) center in ICT under the purview of the Malaysian Ministry of Science, Technology and Innovation (MOSTI), MIMOS is actively involved in the research, development, and commercialization of ICT solutions in application-specific areas for the Malaysia industry. One of its recent solutions is the SMART Lock-Up. The system analyzes multiple streams of videos from the existing CCTVs within an IP network for unintended events such as loitering, climbing, vandalism, and fighting; automatically detects incidents based on preconfigured information; and sends real-time notifications with the location of the detected camera in a 3D location map to the authorized devices and terminals to alert authorities on duty about the incidents. This concept is in line with IDC’s definition of the Internet of Things.
MIMOS has been proactive in driving the latest ICT technologies, such as IoT and BDA, in Malaysia. Since the launch of Malaysia’s National IoT Strategic Roadmap in July 2015, MIMOS has implemented IoT and BDA technologies to monitor unwanted incidents inside the Royal Malaysia Police’s lock-ups through the Self-Monitoring Analytics Reporting Technology (SMART) Lock-Up solution, which analyses videos from existing CCTVs and alerts the authorities through the Internet in real time.
Over the past few years, digital video equipment has rapidly become the focal point of the surveillance industry, which was earlier dominated by tape recorders and analog cameras. The number of CCTVs and with it, video coverage, have also grown tremendously over the last five years, in order to provide for a safer environment, be it at a bank, airport, or shopping mall. However, most of these CCTV networks are still monitored and operated in a traditional fashion — via a control room containing as many as hundreds of screens, depending on the location, broadcasting live footage from each CCTV, and being manually monitored for any anomalies. But this approach of human surveillance has its limitations. At any given time, only a limited number of security personnel are available to look at the screens, who are further affected by fundamental human shortcomings such as fatigue and distraction. Also, most of these CCTVs are used reactively — after an event has occurred — to identify the suspects or details of how the event unfolded. With CCTVs, we are still very much reliant on the manual aspect of security to prevent any unfortunate incident.
IDC defines the Internet of Things as a network of uniquely identifiable “things” that communicate without human interaction using IP connectivity. The IoT ecosystem contains a complex mix of technologies, including modules/devices, connectivity, IoT purpose-built platforms, storage, servers, applications, security, analytics software, and IT services. The IoT market continues to grow in terms of market awareness, opportunity, and participation through an ecosystem of players. IDC’s Worldwide Internet of Things Spending Guide 2016 indicates that by 2019, there will be 8.6 billion connected devices in Asia/Pacific (excluding Japan) (APEJ). The key drivers for IoT solutions in the region are the growing need to improve productivity and enable operational excellence, with the top 5 use cases being smart grids, manufacturing operations, freight monitoring, production asset management, and smart buildings